Information security policy

Purpose and scope of collection

The main data collection on optitopiss.com  website  includes: email, phone number, customer address, etc. This is the information that optitopiss.com  requires customers to provide when sending contact to optitopiss.com for support and advice on optitopiss.com’ product lines.

Customers will be responsible for the security and retention of their contact information and email. In addition, customers are responsible for promptly notifying the  optitopiss.com website  of any unauthorized use, abuse, security breach, retention of third-party registration names and passwords for appropriate action.

Scope of information use

The Company uses the information provided by customers to:

          • Provide product information to customers upon request;
          • Send marketing and promotional emails about goods we sell;
          • Send notifications about optitopiss.com website activities   to customers when necessary;
          • Contact and resolve with customers in special cases;
          • Do not use customer’s personal information for purposes other than confirmation and contact related to transactions at optitopiss.com

– When requested by judicial authorities including: Procuracy, court, police investigation agency related to any illegal act of the customer.

Information storage time

Customer’s personal data will be stored until a cancellation request is made. In all other cases, customer’s personal information will be kept confidential on DN Cosmetics’ server.

Address of the unit collecting and managing personal information

 

– Street:  18 London Road

– Hotline:  078 0244 4492  –  Email: Contacts@optitopiss.com

Means and tools for users to access and edit their personal data.

Customers have the right to check, update, adjust or cancel their personal information by logging into their account and editing personal information or requesting optitopiss.com to do this.

Customers have the right to submit complaints about the content of personal information security, please contact the Administration Board of optitopiss.com website . Upon receiving these feedbacks, optitopiss.com will confirm the information, if it is true as reflected by the customer, depending on the level, DN Cosmetics will have timely handling measures.

Commitment to protect customer personal information

DN Cosmetics is committed to keeping customers’ personal information on optitopiss.com absolutely confidential according to optitopiss.com personal information protection policy. The collection and use of each customer’s information is only done with the consent of that customer, except in cases where the law provides otherwise.

Do not use, transfer, provide or disclose to any third party any customer’s personal information without the customer’s consent.

In case the server storing information is hacked, leading to loss of customer personal data, DN Cosmetics will be responsible for reporting the incident to the authorities for timely investigation and notification to customers.

Absolute security of all customer online transaction information including accounting invoice information and digitized documents on DN Cosmetics

DN Cosmetics requires individuals when registering to purchase products or use services at DN Cosmetics to provide full relevant personal information such as: Full name, contact address, email, phone number, etc., and be responsible for the legality of the above information. DN Cosmetics is not responsible for and will not resolve any complaints related to the rights of that customer if it is determined that all personal information provided by that customer upon initial registration is incorrect.